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New Boarding Group Process For Star Wars: Rise of The Resistance at Disney’s Hollywood Studios

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To better help guests visiting Disney’s Hollywood Studios plan ahead for their day at the park, we’re piloting a new approach to the virtual queue system for Star Wars: Rise of the Resistance. Starting Nov. 3, 2020, here’s how it will work: 

  • Guests with a valid ticket or annual pass and a Disney Park Pass reservation for Disney’s Hollywood Studios will be able to access the virtual queue system and check for an available boarding group starting at 7 a.m. on the day of their park reservation. This can be done before you leave your Disney resort hotel, or wherever else nearby you might be at that time. 
  • Just as we do today, the virtual queue will reopen daily at 2 p.m. for anyone who wasn’t already able to join a boarding group earlier in the day. Note: Guests must be inside Disney’s Hollywood Studios to access this second virtual queue opportunity, and access to a boarding group is subject to availability and not guaranteed. 

This new approach will make a day at Disney’s Hollywood Studios more enjoyable and relaxing, as guests no longer need to be inside the park each morning to request a boarding group for the first virtual queue opportunity. As a reminder, you need to be inside the park to request the 2 p.m. boarding groups. 

To try to maximize the number of boarding groups we’re able to accommodate while adhering to current health and safety guidelines, we recently added a clear barrier between the two rows of seats on each First Order Fleet Transport vehicle inside the attraction. This enables us to invite more guests to board Star Wars: Rise of the Resistance each day. 

The attraction’s virtual queue is only accessible via the My Disney Experience mobile app. To maximize your opportunity to secure a boarding group, here are some tips we recommend you check off your list prior to your day at the park: 

  • Register an account in My Disney Experience
  • Download the My Disney Experience mobile app on your smart device or ensure you’re using the most updated version of the app before you arrive at the park. 
  • Link and assign all park tickets in your party to a My Disney Experience account
  • Have a valid Disney Park Pass reservation for Disney’s Hollywood Studios for the day you’re visiting
  • Select one member of your party to access the virtual queue for everyone in your group; if multiple people in your party try to join the virtual queue simultaneously, that may complicate your ability to secure a boarding group
  • Remember, virtual queue boarding groups are limited and subject to availability 

This new pilot approach to the Star Wars: Rise of the Resistance virtual queue is designed to give guests the best possible experience during a day at Disney’s Hollywood Studios and Star Wars: Galaxy’s Edge. We look forward to seeing you on your next trip to a galaxy far, far away.

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