by Natacha Rafalski, President, Disneyland Paris
At Disneyland Paris, we have been celebrating our Disney Parks family from around the world. From our colleagues at Shanghai Disney Resort and Hong Kong Disneyland who have reopened their gates, to Walt Disney World and Disneyland who announced their plans to reopen next month – we are inspired by their resilience and proud of what they’ve accomplished to once again welcome guests back to experience the magic of our resorts.
As President of Disneyland Paris, I’ve been fortunate to work alongside our team of dedicated cast members who have demonstrated tremendous commitment to preserving the magic for our guests and fans during our unprecedented closure. The last several months have tested us and our community – both personally and professionally – but together we have persevered with optimism and determination. We are grateful for the resilience of our cast members and local community, the enthusiasm of our guests and fans, and the positive momentum of the many reopenings in the tourism industry throughout Europe. We’ve been so touched by our guests around the world who’ve found creative ways to maintain their connection to Disneyland Paris from home.
Now, as our community begins to recover, I’m thrilled to share that our iconic Sleeping Beauty Castle will once again welcome guests to its towering spires and sprawling vistas when the resort begins its phased reopening on July 15. Since its temporary closure in March of this year, guests of all ages have been eagerly awaiting the reopening of our premiere European destination. Come July 15, Disneyland Paris will begin a phased reopening with visitors able to return to Disneyland Park, Walt Disney Studios Park, Disney’s Newport Bay Club hotel, and Disney Village. We look forward to the return of our cast members and reopening our gates so that our guests may once again enjoy our resort.
As we approach this day, we continue to prioritize the health and safety of our cast members and guests. In line with French government and health authorities’ recommendations, the phased reopening of Disneyland Paris will present a deliberate approach with enhanced health and safety measures tailored to our specific environment. This will include limits on attendance and require advanced ticketing and reservations to accommodate controlled guest density that aligns with government guidance on physical distancing.
We’ve been looking forward to the day we are all able to return to Disneyland Paris, and upon reopening, guests will be able to experience the guest service we are known for, our iconic attractions and entertainment, heart-warming new character moments, and even a few surprises along the way. As we are taking a phased approach, some experiences will change and others will return at a later date, but the magic that our cast is world renowned for will remain. We know it will take all of us working together, both cast members and guests, in this shared responsibility to promote a healthy and safe environment. More information on the enhanced health and safety measures are available on www.disneylandparis.com.
Over the next few weeks, our teams will be taking steps to prepare Disneyland Paris for a successful reopening, from visible changes to accommodate physical distancing, to new training for all of our cast members. We know that reopening is just the beginning, and we will continually adjust our plans as appropriate in this evolving situation with input from safety and health authorities.
As we reflect on the last several months, the magic of being able to enjoy a Disney experience means so much more. I’m very much looking forward to the day when our guests and cast members can celebrate being together again. Until then, stay safe, keep dreaming, and see you soon at Disneyland Paris! After all, there is no magic without YOU!